Personal Online & Mobile

Let easy-to-use tools keep you in control of your money.

 

CUSTOMER NOTE:  Customers having trouble with their Intuit software since our recent Online Banking upgrade may benefit from reviewing this troubleshooting guide: 2017-09-05_Post-Conversion_TSGuide (deanbank.com)

 

Online Banking

Get full access to our suite of convenient remote banking services. You'll even be able to use your login credentials to access our Mobile Banking app.

  • Check account balances
  • Review your account history to confirm deposits and checks cleared.
  • Set up alerts to help keep you informed when a new deposit arrives, when your balance(s) fall below pre-determined levels and much more.
  • Track all ATM, debit card, and Online Banking transactions
  • View and download 18-months of e-Statements
  • Transfer funds between your Dean Bank accounts and even accounts you may have that are not with Dean Bank.
  • Access Dean Financial Manager to categorize expenses, bring in outside Real Estate, investment and banking data from outside sources.
  • Link your information to other Financial Management software, such as Quicken.
  • Bill Pay: Bill Pay Customer Service can be reached at 844-709-0026 between the hours of 7:00 AM - 1:00 AM ET, 7 days a week

Enroll Now - For Online Banking

Mobile Banking

Once you are registered for Online Banking, you can download our free app to manage everyday transactions on-the-go with your favorite device, proactively prevent fraud, manage your money and better-control your debit card!

  • View your account balances and transaction activity
  • Activate the "Instant Balance" feature to review your balance without having to log in
  • Transfer money between your Dean Bank accounts
  • Bill Pay
  • Mobile Deposit complete with Mobile Check Deposit
    • To complete a Mobile Check Deposit, simply follow these steps:
      • Be sure the check is endorsed and that you've written "For Mobile Deposit Only, Dean Bank" directly under the endorsement. 
      • Log into the Mobile Banking app.
      • Tap the "Deposit" Icon located at the bottom-right.
      • Tap "Deposit a Check", located at the top of the screen.
      • Tap "Deposit into" and select the account you're depositing the check into.
      • Enter the amount of the check then tap the "Take Photos" button.
      • Take a picture of the front of the check as instructed.  Once satisfied tap "Use"
  • Turn your debit card on and off instantly - proactively deter fraud
  • Set location-based controls to limit card usage 
  • Restrict card usage based on merchant type
  • Establish card transaction limits
  • Set thresholds for transaction amounts
  • Schedule alerts for specific transaction types
  • Find Branches and ATMs
  • Contact us
  • Check rates

We may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location and analytical information that may assist with diagnostics and performance.  For your convenience, you may be asked to grant permission to your mobile device's geolocation data.  This information may be collected when you use certain services that are dependent on your mobile device's location (such as the location of an ATM or in-store transactions). Read our full privacy policy here.

Mobile:

(personal phone) (Personal Phone)

Tablet:

Personal Tablet)

Secure Alerts

Delivering alerts, notifications and events to any device or system in real-time.  Customers choose how and when information is delivered and have more control over all aspects of banking account activity.

Dean Bank strongly encourages all customers to set up SecureAlerts to monitor account activity. Know exactly what’s happening with your money and watch for suspicious activity in real-time.  

  1. Log on to Online Banking. Select Account Service and then Alerts.
  2. Add your email address and/or mobile phone numbers where you would like to receive alerts within Contact Options.
  3. Click each Category in Alert Options to view a list of available alerts.
  4. Select the Alerts you want to receive for each account. Then check how you would like to receive them, and click save.
  5. You will receive a message the moment any of the alerts are triggered
    • A purchase using your debit card was just processed. You instantly know.
    • An ATM withdrawal is made. You instantly know.
    • A check clears that exceeds the amount you set. You instantly know.

You may choose from the following Alerts

  • Security alerts
  • Balance alerts
  • Transaction alerts
  • ATM alerts

Select the Delivery Channel

  • Text - Receive SecureAlerts through text messages* on your smartphone or wearable devices.
  • Email - Receive email messages about your account activity.
  • Mobile Banking App - Receive push notifications from your smartphone. Activate these alerts from our Mobile Banking app.
  • Online Banking Message Center - View your Secure Inbox notifications every time you log on to Online Banking.

Alerts From Mobile Banking

  • Choose to receive real-time push notifications to a smartphone.
  • Activate these alerts right from our Mobile Banking app.
  • View history of push notifications.

*Text message and data rates may apply from your service provider.

Dean Bank's Mobile Wallet is a convenient and secure way to carry your debit or credit card information in a digital form on your mobile device. Instead of using your physical plastic card to make purchases, you can pay with a supported device.

Choose one of three digital ways to pay, based on your device and/or mobile service.

Apple Pay® – Apple Pay1 is easy and works with the Apple devices you use every day. You can make secure purchases in stores, in apps, and on the web. And you can send and receive money from friends and family right in Messages. Apple Pay is even simpler than using your physical card, and safer too.

Samsung Pay® – Compatible with selected carriers and Samsung2 devices. Carry your credit, debit, gift and membership cards on your devices so you can pay in-person, online or in-app with just a tap.

Google Pay™ - The fast, simple way to pay on sites, in apps, and in stores using the cards saved to your Google Account. Google Pay3 protects your payment info with multiple layers of security and makes it easy to send money, store tickets, or cash in on rewards – all from one convenient place.

Step 1: Download the mobile wallet app (or it may be already built into your mobile device – look for these images on your device.)

Step 2: Open the appropriate app and follow the on-screen instructions to add your Dean Bank Debit MasterCard®.

Step 3: Go through the authentication process.

Step 4: Once verified, begin using your card for mobile payments.

1 Apple®, the Apple logo®, iPhone®, Apple Pay, Touch ID®, Apple Watch® and iPad Air® are trademarks of Apple Inc., registered in the U.S. and other countries. iPad mini™ is a trademark of Apple Inc. Apple Pay is available in the U.S.

2 Only compatible with selected carriers and Samsung™ devices. Samsung, Samsung Pay, Galaxy S® (and other device names) and Samsung Knox™ are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Other company and product names mentioned may be trademarks of their own respective owners. Screen images are simulated; actual appearance may vary. Samsung Pay is available on select Samsung devices.

3 A service provided by Google Payment Corp. ("GPC", "we", or "us"), and is subject to the Google Payments Terms of Service https://policies.google.com/terms ("Google Payments ToS") and Google Payments Privacy Notice. https://policies.google.com/privacy Google Pay is a "Service" as defined in the Google Payments ToS, and the Google Pay Terms of Service are additional terms, which apply to the use of Google Pay. Your use of Google Pay is subject to these Google Pay Terms of Service and the Google Payments ToS (which together, for purposes of these Google Pay Terms of Service, we refer to as the "Terms").

Zelle®

Conveniently send money using your mobile banking app or online banking account.

Zelle is a fast, safe and easy way to send and request money. Funds are sent directly between almost any bank accounts in the U.S. in a matter of minutes1, and all you need is the recipient's email address or U.S. mobile phone number.

SEND – Send money fast in just a few steps.

REQUEST – Settle up with roommates, friends and more, regardless of where they bank2.

SPLIT – Easily divide the check for dinner, coffee and more.

You can send, request, or receive money with Zelle. To get started, log into your online banking or mobile app and select "Send Money with Zelle®". Enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, accept terms and conditions, and you're ready to start sending and receiving with Zelle.

To send money using Zelle, simply select someone from your mobile device's contacts (or add a trusted recipient's email address or U.S. mobile phone number), add the amount you'd like to send and an optional note, review, then hit "Send". In most cases, the money is available to your recipient in minutes1.

To request money using Zelle, choose "Request", select the individual(s) from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit "Request"3.

To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.

App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks of Google Inc. Data charges may apply. Check with your mobile phone carrier for details. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

1 Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle.

2 Must have a bank account in the U.S. to use Zelle.

3 In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle.

Learn Moreabout Zelle

View FAQsabout Zelle

(personal phone) (Personal Phone)

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How to Make a Mobile Deposit